Navigation   About Airlink   Solutions/Products   Consulting   Service Bureau/ASP   Employment   Support   Contact Us   Demo Central   AirLink Agency Home Page   Tomorrow's Agent Tools Today! Welcome.....(click on area of interest)     Airlink's agency products give agencies the productivity tools and sales weapons required to complete in today's fast-paced marketplace. Let's face it, FEES are the future of this business. But it takes more than that to take advantage of the current chaos that exists out there right now. OFFERINGS are just as important. No longer can you simply depend on the GDS inventory to meet your very real need to be able to offer ALL OPTIONS to your customer. Now let's see what Airlink has to offer to make you more money..... ______________________________ Booking Tools Web-based tools for your travelers for trip planning, booking, and expensing their travel.     Travel Manager Tools Web-based tools to assist the travel manager handle tasks that include: • Traveler policy compliance monitor - pre-travel • Traveler policy compliance monitor - post-travel • Vendor-contract compliance • Airline Contract Monitor/Compliance • Automatic exception handling • Pre-trip/post-trip reporting • E-invoice and E-ticket management • Unused ticket refund/reuse management • Ticket vs. Expense Audit • Real-time corporate travel-budget monitoring • Much, much more!     AL*CRM - Customer Relationship Management System Whether it's handling a compliment or a problem, Airlink's Customer Relationship Management system is tailored to the travel industry's special needs. Document copies, vendor correspondance, booking and ticketing histories (from GDS and/or web-booking sites) -- all of this information is a single-click away so that you might be able to accomplish a quick and complete resolution to any situation. Regardless of whether the issue you're dealing with involves a vendor, your travel agency, or is internal to your company, automated email, fax, and web-based followup ensures that nothing slips through the cracks. AL*CRM is an indespensible tool for any travel department that needs to respond to issues in a timely manner and not have it cost an arm and a leg!   FEATURED PRODUCTS AL*FeeBase Click here if you need help with tracking agency activity and billing for your services   Click here if you have duplicate and/or unused tickets that are going to waste AL*TicketBank   AL*WebAgent Click here if you need to sell both GDS-based and Internet Site Travel   THIS WEEK ON AirlinkSystems.COM Again, this week brings yet another change in the travel industry. Forgetting the fact that the airlines are expected to see losses in the billions (that's with a "B"), agents were hit with another blow. Cuts of commission rates continue their trek towards zero. Getting hit especially hard are the agents that haven't yet put into their plans a fee-based solution for the services they perform. More on this later.   CUSTOMER CORNER Omega Travel, based in Washington D.C., has been a customer of Airlink for over eight years, employing a number of products including AL*ARC and AL*Fiche. AL*WebAgent looks like another tool that may be implemented soon.