Navigation   About Airlink   Solutions/Products   Consulting   Service Bureau/ASP   Employment   Support   Contact Us   Demo Central AirLink Product Description   AL*FeeBase/AE   Never miss a fee again! AL*FeeBase lets you to establish pricing and tracking criteria for specific types of activities and transactions that take place in your agency and then charges your client for those activities based on criteria that YOU decide. Here are just a few highlights of this product: Activity tracking for:    ·  Segment additions, changes, and deletions    ·  Source of change - agent, automation, or the traveler themselves    ·  Reservations that do and do not turn into tickets    ·  Total time/costs spent on all reservations Flexible rate and charge options include:    ·  Create charges on a charge-per-ticket or charge-per-PNR basis - using the actual ticket numbers!    ·  Regional and/or branch location based pricing    ·  Detail or summary billing, selectable by client or client-type    ·  Create and apply client specific rate tables.    ·  On-the-fly special fee billings via PNR remark lines    ·  Automatic billing for selected delivery methods    ·  Flexible emailed invoice that reflects travel costs AND fees. Optionally fees can appear on a separate invoice.    ·  Billing detail available to agents and client support staff from their browser    ·  Billing detail optionally available to client via the web Real-time reports and exception-handling:    ·  Graphs showing source of fee revenue by activity category    ·  History of fee revenue by customer type    ·  Cost vs. Revenue comparison by customer and fee type    ·  Exception handling for credit card rejections    ·  Exception reporting for transactions that were not charged fees When coupled with AL*CRM-Support, AL*FeeBase can track the time an agent spends on specific issues, log that "conversation", and then let AL*FeeBase pick that up for costing and billing purposes. Product#: HBP-2556 Features & Benefits   Feature   Benefit   Totally Automated Process   No manual steps required. Transactions identified through the context of PNRs and accounting interface messages are logged to the AL*FeeBase database, as are those that are identified by special remark lines.     Monitors ALL transaction-based activity   Keeps tabs on the number and types of transactions that occur for specified clients or categories of clients.     Automatic Billing   Billing to the client's credit card (individual, ghost, third-party) occurs automatically based on criteria that you set up for that customer or customer type. Billing can occur on a per-ticket, per-pnr, or period basis (i.e. weekly, monthly, etc.). As an alternative, billing may occur to an A/R account.     Automatic backoffice record generation   Creates a backoffice interface message for each transaction. Optionally, single summary transactions can be generated to the backoffice for "groups" of transactions.