Features & Benefits |
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Feature |
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Benefit |
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Totally Automated Process |
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No manual steps required. Itinerary/invoice processing, transaction-fee charging, and entry into the agency back-office are all handled by AL*WebAgent. |
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Seamless GDS/Web Integration |
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For your customer, agent, support and accounting staff - any booking accomplished on AL*WebAgent looks like, feels like, and tastes like a booking direct from your GDS. All data and documents are available in AL*Fiche regardless of the booking source. |
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Schedules & Fares Stored |
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All schedules and fares brought up by the GDS and the internet travel sites are archived in Airlink's AL*Fiche module for future reference. Plug-in modules are available that can provide an on-demand analysis of savings. |
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Browser Based |
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No special software or GDS connectivity required at the user's location. All GDS systems are available to the agent regardless of where they are located. |
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Multi-GDS enabled |
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Any session of AL*WebAgent can be assigned to operate as any GDS. A GDS-trained agent can access AL*WebAgent as easily as if they were sitting in front of their native GDS workstation. |
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Automatic Shared/Dedicated TA Allocation |
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AL*WebAgent allocates GDS terminal addresses (TA) based on a combination of factors including special configurations for specific agents as well as the type of commands that are being issued. Dedicated TA's are assigned at system setup time. Additional dynamic TA's can be are made available to the AL*WebAgent application from idle GDS workstations. |
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Automated "MD" move-downs get entire context of common commands |
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Allows capture of all data for Profiles, PNRs, etc. allowing the agent to proceed effortlessly with the selling process. |